PRESCENE PRIVACY POLICY

Effective Date: December 15, 2025
Last Updated: December 2025

AI Labs, Inc., a Delaware corporation doing business as Prescene ("Prescene," "Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, applications, and services (collectively, the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. INFORMATION WE COLLECT

1.1 Information You Provide

• Account Information: Name, email address, password, company name, and other information you provide when creating an account
• Payment Information: Billing address and payment method details (processed by our third-party payment processors)
• User Content: Scripts, documents, and other content you upload for analysis
• Communications: Information you provide when contacting us for support or inquiries

1.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, features used, time spent, clickstream data, and other analytics
• Log Data: Server logs, error reports, and security-related information

1.3 Information from Third Parties

• Authentication Providers: If you sign in via Google or enterprise SSO, we receive basic profile information from those providers
• Analytics Partners: Aggregated analytics data from third-party analytics services

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your transactions and manage your account
• Analyze your User Content using AI/ML technologies to generate Outputs
• Improve, personalize, and develop new features for the Service
• Communicate with you about your account, updates, and support inquiries
• Send marketing communications (with your consent where required)
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms of Service

3. AI AND MACHINE LEARNING PROCESSING

3.1 How We Process Your Content

We use artificial intelligence and machine learning technologies, including large language models (LLMs) from third-party providers, to analyze content you upload. This processing includes parsing documents, extracting structured data, performing content analysis, and generating insights and reports.

3.2 Third-Party AI Providers

A complete list of sub-processors is maintained at prescene.ai/legal/subprocessors. We will notify you of material changes to this list as required by applicable law and/or contract. If your agreement with Prescene includes sub-processor notice and objection terms (e.g., a DPA or enterprise agreement), notice will be provided in accordance with that agreement (typically 30 days).

3.3 No Training on Your Content

We do not use your User Content to train AI models. Our agreements with third-party AI providers prohibit the use of your content for model training. Your content is processed solely to provide the Service to you.

3.4 EU AI Act Transparency

In compliance with applicable AI transparency requirements, we disclose that analysis reports and insights are generated using AI-based processing. Our AI systems are designed to assist human decision-making, not replace it.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers and Sub-Processors: With third parties who perform services on our behalf, including cloud hosting, AI/ML providers, payment processing, and analytics. These providers are contractually obligated to protect your information.
• Legal Compliance: When required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: When you have given us explicit permission to share your information.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Types of Cookies We Use

• Essential Cookies: Required for authentication, security, and core functionality. Cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the Service and improve user experience.
• Preference Cookies: Remember your settings and preferences.

5.2 Your Cookie Choices

• Browser Settings: You can configure your browser to reject or delete cookies.
• Cookie Preference Center: Use the "Cookie Settings" link in our website footer to manage preferences.
• Global Privacy Control (GPC): We honor GPC signals where required by applicable law and technically feasible.

6. DATA RETENTION

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:

Upon account deletion, we will delete your personal data within a reasonable timeframe, except as required for legal compliance, backup and disaster recovery processes, or legitimate business purposes.

7. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and service providers are located.

For transfers from the European Economic Area (EEA), United Kingdom, or Switzerland to countries not deemed adequate by the European Commission, we rely on:

• Standard Contractual Clauses (EU Model Clauses) approved by the European Commission
• Data processing agreements with sub-processors requiring equivalent protections

Our sub-processors are listed at prescene.ai/legal/subprocessors. All sub-processors processing data from EEA/UK/Swiss residents are bound by appropriate data transfer mechanisms.

Private Tenants: We offer dedicated ("Private Tenant") deployments for certain customers under a separate written agreement. Private Tenants may support additional configuration options (including, in some cases, regional deployment choices), subject to availability. Contact hello@prescene.ai for details.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

8.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time

8.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: What personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell personal information. You may opt out of "sharing" for cross-context behavioral advertising.
• Right to Limit: Limit use of sensitive personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising these rights

8.3 European Privacy Rights (GDPR)

If you are in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Object: Object to processing based on legitimate interests
• Right to Restrict Processing: Request restriction of processing in certain circumstances
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local supervisory authority

8.4 How to Exercise Your Rights

To exercise any of these rights, contact us at hello@prescene.ai or use the "Privacy Choices" link in our website footer. We will respond to verifiable requests within the timeframes required by applicable law (typically 30-45 days).

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information. These measures are designed to provide a level of security appropriate to the risk and may include encryption, access controls, and security monitoring.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

10. CHILDREN'S PRIVACY

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly. If you believe we have collected information from a child under 16, please contact us at hello@prescene.ai.

11. THIRD-PARTY LINKS AND SERVICES

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For material changes, we may also provide additional notice (such as email notification). Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

For EU/EEA Data Subjects: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

© 2025 AI Labs, Inc. All Rights Reserved.